Can I return or exchange meals?
Due to food safety regulations, we cannot accept returns on opened products. However, if there's a quality issue with an unopened tin, we'll gladly replace it.
What if I'm not satisfied with my meal?
Your satisfaction is our priority. If you're not completely happy with your meal, contact us within 24-48 hours of delivery and we'll make it right.
Are your meals freshly prepared?
Yes, all meals are prepared fresh in batches using traditional cooking methods, then sealed immediately to preserve quality and flavor.
Do you use preservatives or artificial ingredients?
We do not use any preservatives or artificial flavorings (except for food grade color in selected recipes). Our focus is on real ingredients and authentic cooking—no artificial flavors.
Additionally, all the ingredients used in each meal are stated on our cans and can be verified.
Where are your products prepared?
Our meals are prepared in a licensed kitchen facility in Karachi that meets all food safety standards.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
How quickly can I receive my order?
Standard delivery takes 1-2 business days within Karachi.
How many people can one meal tin serve?
Different meal tins serve a different number of people. However, an average meal tin containing 800 gms of contents can serve 2-3 people easily.
If I buy several meal tins, will I get a discount?
We offer bundles in which you can avail a discount on more than one meal tin. This way, you not only get to enjoy more of our delicious meals, but also save more.